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Capability

Automation and integration

Two systems both hold the truth and disagree. Someone re-types data between them, chases an approval by email, and reconciles the difference at month end.

At a glance

Phases
4
First phase
1 week
Deliverables
8
Stack layers
4
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What we deliver

The work itself

  • Time the manual process as it runs today, so the saving claimed later has a baseline
  • Decide per data flow whether it is event-driven, batched, or better left manual
  • Build integrations against documented contracts, with schema validation at both ends
  • Design the exception path first: what happens to a record that fails, and who sees it
  • Make every run idempotent, so a retry cannot double-post an invoice or an order
  • Keep an audit trail that records what moved, when, and which version of the rules applied
  • Hand over a reconciliation report the finance team can run without us
  • Leave the human approval in place wherever judgement, not typing, is the real work

How we work

What the engagement looks like

Phases, durations and what each one hands over are listed below. The stack is published in full — nothing about how this is built is a surprise once work starts.

Stack

What we build it with

  • Runtime
    TypeScript · Python · Azure Functions · Cloudflare Queues
  • Data
    PostgreSQL · Change data capture · Dead-letter queues · Parquet exports
  • Platform
    Power Automate · Microsoft Graph · REST and GraphQL APIs · SFTP and EDI where a partner requires it
  • Operations
    Terraform · GitHub Actions · Structured logging · Run reconciliation reports

Engagement shape

Phases and timeline

  • Process timing
    1 week
    The current process measured, step by step, with the cost of each handoff
  • Integration design
    1 to 2 weeks
    Data contracts, flow diagram, exception-handling rules, and the ownership map
  • Build and parallel run
    3 to 8 weeks
    Automation running beside the manual process, with both results compared daily
  • Cutover
    1 week
    Manual process retired, reconciliation report signed off by the process owner

What we need from you

  • The person who currently performs the process, for two hours of observation
  • API credentials or a sandbox for every system in scope, before design starts
  • A decision on who receives exceptions and what authority they hold
  • Agreement that the parallel run continues until two consecutive clean reconciliations

After go-live

Who holds it at 3am

  • Failed records land in a queue a named person reviews daily, never in a log nobody reads
  • Volume and failure rates are reported monthly against the baseline measured at the start
  • Partner API changes are our problem to absorb, inside the support scope
  • Rules are versioned, so a dispute about what happened in March can be answered